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By accepting these Terms of Use, the Customer of Shandong Weltalu, Co., Ltd., (hereinafter “WELTALU”) accepts the “WhatsApp” platform, a service provided by WhatsApp Ireland Limited, as a customer service channel for WELTALU.

This channel allows communication between the Client and WELTALU and does not replace in any case the usual channels of Customer Service of WELTALU indicated in the General and / or Particular Conditions of the products and services that the Client has contracted with WELTALU.

For its use, it is necessary to have access to the mobile Internet and to be a WELTALU Client. In addition, The Client must have a WhatsApp account, for which he will have previously accepted the Terms of Use and the Privacy Policy in force at all times of this platform.

The customer will request WELTALU to be served by this channel, first accepting these Terms of Use. Once accepted, the Client may use it as a contact method to resolve their doubts or incidents as a Client.

The Client is informed that in case he deems it appropriate, he may block his communications in this way with WELTALU, using the functionalities that WhatsApp allows. You can also ask WELTALU to stop being contacted in this way.

Without prejudice to the conditions established by WhatsApp, WELTALU informs that the data of its customers will be treated in accordance with the provisions of the WELTALU Privacy Policy, whose basic information is collected in this clause. The full content of the same can be consulted at the following link: or requesting a copy through the telephone number +44 (0)7928 983 197.

In accordance with the European regulations on the protection of personal data and by virtue of the provisions of said Policy, RODENIHER, SL, is responsible for the processing of the Client’s personal data (hereinafter called, for the purposes established in this clause, as “WELTALU”).

In WELTALU we will treat the Client’s data for the provision of the Service, as well as for other purposes that, as a WELTALU client, allow or authorize us in the terms contained in the Privacy Policy, which also collects all the necessary information so that the client can decide on other treatments that require their consent. The personal data necessary for the execution of the contract that the client provides in this act, together with those obtained on the occasion of the provision of the Service, as well as through the service and marketing channels, will be included in computerized files of personal data owned by WELTALU.

In addition to the treatments included in the Privacy Policy, by accepting these terms and conditions of use of the Service, the Client is informed and authorizes WELTALU to the specific treatment of the data of the conversations and procedures carried out through this means of attention, whose treatment is necessary, in execution of the contract, for the provision of the Service.

On the other hand, for any of the purposes provided for in the Privacy Policy, WELTALU may entrust its treatment to trusted suppliers. The updated list of the categories of such providers, as well as those who carry out international data transfers in the exercise of their functions, is set out in

Likewise, WELTALU guarantees the adoption of the necessary measures to ensure the confidential treatment of said data and informs you of the possibility of exercising, in accordance with said regulations, the rights of access, rectification, deletion, limitation, opposition and portability, by sending a written Reference DATA, to: the email address , addressing a letter to the address: Room 1710, Shengdiguangyao Mansion, Shengcheng Subdistrict. Weifang. Shandong Province – CHINA., or through the telephone +44 (0) 7928 983 197.

Version: 1.0

Date: 20/03/22

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